If you have forgotten password of your Shell Bonus Card / Shellsmart.com login account, you can fill in below online form to get the reset password email. Our CS will send resend password email to your registered email account within 2 working days.
1. Enter below Contact us - Online form:
https://www.shellsmart.com/smart/contact_us?site=hk-en
2. Fill in your personal information (Must include your Shell Bonus Card number and email address). Select "Account - Forget password" in "What is your message regarding? "